Privacy Policy

Maid With Confidence is deeply committed to upholding the privacy and security of our clients and website users. This Privacy Policy articulates how we collect, utilize, disclose, and safeguard personal information obtained through our website and during the provision of our cleaning services.

Information We Collect:

We collect a range of information to efficiently deliver our cleaning services and enhance user experience. The information we may collect includes:

Personal Information:

–      Full name

–      Contact information (phone number, email)

–      Residential address

NDIS Information (if applicable):

–      National Disability Insurance Scheme (NDIS) information for clients registered under NDIS

Payment Information:

–      Credit card details

–      Billing information

How We Use Your Information:

We employ the collected information for various purposes:

Service Provision:

To schedule and provide cleaning services

To communicate with clients regarding appointments and service-related matters

Payment Processing:

To process payments for services rendered

Compliance with Legal Obligations:

To comply with any legal obligations and regulations

Disclosure of Information:

We prioritize the confidentiality of your information. We do not share, sell, or disclose personal information to third parties, except as necessary for the provision of cleaning services. Information may be shared with our cleaners to ensure the efficient delivery of services, and these individuals are bound by confidentiality agreements.

Protection of Information:

Security is paramount. We implement stringent measures to protect against unauthorized access, disclosure, alteration, or destruction of personal information. Our staff is extensively trained to handle personal information securely and confidentially.

Retention Period:

We retain personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

Clients retain the right to request access to their personal information and seek corrections if necessary. Requests for access or correction can be made by contacting us using the information provided below.

Payment Information Handling:

Recognizing the sensitivity of payment information, our payment processing is conducted through secure, industry-standard protocols to ensure the safety and security of your financial details.

Google Recommendations Compliance:

In line with Google recommendations, we adhere to industry best practices to safeguard your privacy. Our commitment is to provide transparency, control, and security over your personal information.

Updates to the Privacy Policy:

We retain the right to update and modify this Privacy Policy as needed. Any changes will be posted on our website, and the updated policy will be effective immediately.

Contact Information:

If you have questions or concerns about this Privacy Policy or our handling of personal information, please contact us:

Maid With Confidence
Sydney, NSW
Phone: 1300 624 392
Email: [email protected]